Privacy Policy

When you place an order through our webshop, we require certain information to deliver your order. This means we process privacy-sensitive data in our webshop. At Hartog, we will always handle your personal information with care. We take responsibility for ensuring its security and confidentiality.

We process data from everyone who places an order and creates an account in the Hartog webshop. In some cases, this may mean that we receive your data from someone else, for example, when someone has a delivery made to your address, in which case we will receive your name and address details.

Personal Data

The personal data we process when you place an order includes the following:

• Name, address, and contact details (NAW)
• Phone number
• Billing address
• Email address
• Information about the unloading of the products
• Payment details
• IP address
• Order history

Purpose

We need your personal data for various purposes. Here is an overview:

• Creating an account on the Hartog webshop
• Processing orders and payments
• Sending the Hartog newsletter (by email)
• Sending emails related to placed orders

Newsletter

When you create an account on the Hartog webshop, you can also subscribe to the Hartog newsletter (FeedNews). In this newsletter, we will inform you about our products and keep you updated on promotions, offers, and news about Hartog. Each newsletter includes a link at the bottom that allows you to unsubscribe.

Contact

When creating an account, we ask for various personal details, including contact information. This is so that we can reach out to you in case there is an issue with your order or if we require additional information.

Publication

The personal data we receive from you will not be published.

Sharing with Third Parties

We will not sell your personal data to third parties and will only use your data when necessary to fulfill our agreement with you, improve our website (which may involve processing your IP address), or comply with legal obligations.

We have agreements in place with the companies that process your data on our behalf, such as the delivery service, to ensure an equal level of security and confidentiality for your data. We remain responsible for these processing activities.

Google Analytics

We use Google Analytics at Hartog to track how visitors use our website. This includes measuring the number of visitors to the Hartog website, the time of visit, the region/country from which visitors access the website, the referral source, the pages visited, and any error messages encountered. The data collected is used to optimize the website, including for your benefit.

We do not use cookies on the Hartog website and webshop.

Security

We take the protection of your personal data seriously and have implemented appropriate security measures to prevent unauthorized access, unauthorized disclosure, and unauthorized modification.

Access

If you wish to view, correct, or delete your personal data, you can do so through the personal settings of your account. Additionally, you can always request a copy of all the data we have about you. To ensure that the request is genuine, we will ask you to provide a copy of your identification document. We recommend blacking out your photo, MRZ, passport number, and social security number (BSN) to protect your privacy.

Changes

We reserve the right to make changes to this Privacy Statement. The most recent version can always be found on the Hartog website.